Reporting Issues
How to contact the developers
If you encounter any issues while using Vinyl Desktop, please let us know through one of the following platforms:
What information to include?
The more detailed information you can provide, the easier it is for us to fix the issue.
Examples of relevant information:
- A clear description of the issue or bug
- A step-by-step guide on how to reproduce the issue
- A log file of the application
- In case of a visual bug: a screenshot showing the problem
Where to find the log file?
Note
A new log file is created every time Vinyl Desktop is started, and only the log files for the last 5 sessions are stored.
The filename of the most recent log file is always vinyl-desktop.log.
If the issue did not occur the last time you ran Vinyl Desktop, please make sure to submit the log file for the correct session, by checking its timestamp.
On Windows:
C:\Users\YourUserName\AppData\Roaming\Vinyl-Desktop\logs\vinyl-desktop.log
On Linux:
~/.local/share/Vinyl-Desktop/vinyl-desktop.log